Contact Customer Service

Generally speaking, Augustina Jewelry does not handle customer credit cards.  For questions about a charge or refund that has been made to your credit card, please contact Amazon.com.

1. For questions regarding products directly shipped from Augustina Jewelry Warehouse, such as order delivery, or returns,  please contact  Augustina Jewelry Customer Service:
email seller
Phone: 1-888-937-3275

2. We have Joined the Amazon FBA Program.  Some of our Products are shipped to Amazon fulfillment Center.  When orders are placed, Amazon ships them on behalf of Augustina Jewelry. Product exchange and refund for FBA Orders are all handled by the Amazon Customer Service, even though the products are first shipped from Augustina Jewelry Amazon Warehouse.  For questions about such Amazon FBA items, please contact Amazon.com. you could also reach Amazon customer service toll free at: (800) 201-7575.